1. Introduction
Bright Barnacle Studio ("we," "our," or "us") respects your right to control your personal information.
This Data Deletion Policy explains how Barnacle Bucks users may request deletion of their information, what information is deleted, and what information may be retained as required by law or for legitimate business purposes.
This policy should be read together with our Privacy Policy and Terms of Service .
2. Deleting Your Account
Parents may delete their Barnacle Bucks account at any time using the account management features provided within the application or by contacting Bright Barnacle Studio.
When a parent deletes their account, their access to the family account is removed. If other authorized adults remain associated with the family account, the family account and its associated information will remain available to those adults.
If the departing parent is the last authorized adult associated with the family account, the family account and its associated information will be scheduled for deletion in accordance with this policy.
3. Information That Is Deleted
When a family account is deleted, Barnacle Bucks will permanently delete or anonymize information associated with the family account, including, where applicable:
- Parent profile information
- Child profiles
- Family information
- Assigned chores
- Chore history
- Screen time balances
- Screen time history
- Chore verification photos
- Push notification registrations
- Account preferences
Deletion may occur immediately or within a reasonable processing period.
4. Information That May Be Retained
Certain information may be retained when necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our Terms of Service
- Protect the security and integrity of the Service
- Complete backup and disaster recovery processes
Any retained information will be kept only for as long as reasonably necessary for those purposes.
5. Backup Systems
Deleted information may temporarily remain in secure system backups.
Backup copies are retained only for disaster recovery purposes and are automatically removed as backup media is rotated according to our internal retention schedule.
Backup data is not restored except as necessary to recover from a system failure.
6. Third-Party Service Providers
Barnacle Bucks relies on trusted third-party service providers to operate the Service.
When your account is deleted, we will remove or anonymize your information from systems under our control. Information held by third-party providers is handled in accordance with their applicable retention and deletion practices.
7. Requests for Data Deletion
If you are unable to delete your account through the application, you may request deletion by contacting us.
To protect your privacy, we may ask you to verify your identity before processing your request.
Send your request to support@barnaclebucks.com .
8. Children's Information
Parents control all child profiles associated with their family account.
When a family account is deleted, child profiles and their associated information are also deleted or anonymized in accordance with this policy.
Parents may also remove individual child profiles without deleting the entire family account.
9. Changes to This Policy
We may update this Data Deletion Policy from time to time.
When material changes are made, we will update the Effective Date at the top of this document.
10. Contact Us
Questions regarding this Data Deletion Policy may be directed to:
Bright Barnacle Studio
Email: support@barnaclebucks.com